We start by getting under the skin of your business challenge and what you need to achieve. Who are your customers? What are your goals? Your processes? We believe our many years working client-side gives us a unique ability to take on your particular challenges as our own.
We also start without any assumptions or pre-fixed outcomes. As for the role of technology, we believe the key to successful CRM is to start with people making sense of the data and then selecting the best IT solutions to fit.