Voice technology in the travel industry

Posted By Sam Cornick ⋅ June 29, 2018

While no commercial sector can get away with substandard customer service, the travel and tourism industry has to be among the most exacting. Many tourists wait all year for their annual holiday and, these days, they expect everything to be nothing less than perfect. Travel and tourism businesses are always looking for ways to improve… Continue reading →

Categories: Chatbots, Seize the Data, Tech

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Photo by Juan Salamanca from PexelsHow data analytics comes into play at Wimbledon and the World Cup

Posted By Pinar Dost ⋅ June 15, 2018

There’s a big summer of sport ahead of us; the 2018 World Cup in Russia has just kicked off and this year’s Wimbledon tournament is just around the corner. Widely regarded as the top honours in football and tennis respectively, fans and pundits alike are gearing up to enjoy the action. Although they may be… Continue reading →

Categories: Analysis, Artificial Intelligence, Big Data, Chatbots, Insight, Seize the Data

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A focus on conversational UI

Posted By Sam Cornick ⋅ April 23, 2018

If you’ve ever said the words ‘Okay Google…’ or ‘Hey Siri…’ followed by a query or a command, you’ve used conversational UI. It may sound complicated, but the idea behind conversational user interface (UI) is actually pretty simple – to simulate human dialogue as closely as possible through artificial intelligence (AI). Our article on the… Continue reading →

Categories: Chatbots, Seize the Data

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WALLEHow Companies Are Embracing AI

Posted By Michael Wall ⋅ August 23, 2017

Think of AI and Hollywood depictions such as those in I-Robot, Westworld or Her may come to mind. But what many may not realise is that AI is already being used in several recognisable forms today. What’s more, its applications for the commercial world are predicted by many digital experts to be the next technological… Continue reading →

Categories: Artificial Intelligence, Big Data, Blog, Chatbots, Marketing, Seize the Data, Tech

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ChatbotThe Chatbot Revolution

Posted By Michael Wall ⋅ March 2, 2017

In 2016, experts loudly professed that the next big thing to turbocharge your marketing was to use chatbots. This suggests that 2017 will see experts questioning and pulling apart such forecasts, with a return to a more level-headed realistic evaluation of what they can provide in 2018. For now, though, we are still in the… Continue reading →

Categories: Artificial Intelligence, Big Data, Blog, Chatbots

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